Tag: Strategy

When You Want To Move Forward, Avoid The Dead End That Is “I Don’t Know.”

February 17, 2017By CiOIn General Leadership, To The StudentsNo Comment

Leadership and professional development culminate in, ultimately, a goal we have for ourselves, but it begins by serving others.

It begins with serving others because, very rarely, can such goals be accomplished without others buying into, believing and investing in, or contributing to what we are trying to achieve, whether they are customers, staff, or other stakeholders.

And there are various ways to serve others.

First and foremost, we can provide others with focused…

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Can You Find The Middle Ground Between You and Your Opponent?

February 4, 2017By CiOIn General LeadershipNo Comment

The 2016 U.S. Presidential Election has already gone down as one of the most contentious, divisive, and combative election cycles in United States history.

The term “trickle-down,” aside from being used for economic purposes, could also be used to describe how these antagonistic feelings cascaded from the Presidential campaign down to the Congressional elections, to the state elections, and finally into the general public, impacting the relationships of citizens, friends,…

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How Do You Balance Your Power Once You’ve Ascended In Leadership?

January 28, 2017By CiOIn CiO BriefsNo Comment

Disrupting the balance in an environment undermines the steps one can take to evolve and improve the environment. Through disruption which is too powerful and “unhinged,” you risk not just resetting policies, but relationships.

Politics aside, leadership needs to be about assurance and reassurance. Part of those assurances is that, in addition to meeting the goal desired by and for the organization, a minimal level of stability needs to exist in…

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As A Professional, In Addition To “Yes,” How Do You Say “No?”

January 27, 2017By CiOIn Article, To The GraduatesNo Comment

In the game of chess, for each move made and piece utilized, there is a reason which could be revealed either immediately or a few moves later.

Whether the moved piece is used in that instant to make a fatal blow to the opposing side or for setting the stage for another piece to make the blow in a coming step,…

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As Demonstrated In Brexit: How Do You Include A Former Opponent?

July 14, 2016By CiOIn In The MiddleNo Comment

The Brexit Referendum has come and gone, and through it the people of the United Kingdom–England, Wales, Scotland, and Northern Ireland–decided to leave the European Union with the decision to leave winning by a relatively slim margin.  There are various reasons both sides of the argument supported their side and opposed the other when it came to the vote of whether or not to stay with the…

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For A Well-Rounded Appoach To Your Development, Be Sure To Take Advantage Of Your Friends

February 4, 2016By CiOIn CiO Briefs, General LeadershipNo Comment

You should not take your friends for granted, but you should definitely take advantage of them.

This does not mean taking advantage of them in the traditional sense, where they are used to their detriment for your gain, but instead to take advantage of the value that they provide.

It means looking to your friends and the example that they set.  Much in the way it is…

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To Be As Effective As Possible, Consider That Everyone’s a Customer

January 21, 2016By CiOIn CiO Briefs, To The StudentsNo Comment

Everyone loves great customer service. Great experiences of customer service are few and far between, and almost unbelievable. It might get to a point where it seems so good to be true that it almost feels as if someone is playing a cruel joke on us.

It’s so rare, but it’s also something that we wish we would encounter more often, and that…

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Never Assume You Can Speak For Others Unless It’s Agreed Upon

January 7, 2016By CiOIn CiO Briefs, General LeadershipNo Comment

It’s always been advised that one should never judge a book by a cover. Hand-in-hand with that advice is the understanding that we should not make assumptions about anything or anyone.

These pieces of advice have as much to do with leadership as they do with surveying one’s entire environment and keeping an open mind as one seeks a familiar, supportive, and safe environment in which to proceed,…

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Return on Time and Just Plain ROT — Look Out For Them Both!

December 31, 2015By CiOIn General LeadershipNo Comment

There are two types of particular ROT. One is Return on Time (ROT) and the other is, well, rot.

Upper-case ROT and lower-case rot are each spelled in their respective ways for a reason. The former serves as an acronym for Return on Time (ROT), representing a gauge or measurement such as Return on Investment (ROI) or Return on Assets (ROA), etc., and the latter carries…

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