Tag: Respect

The Serenity In Customer Service: Understand What You Can Control & What You Can’t

July 11, 2019By CiOIn General LeadershipNo Comment

Leadership Lesson: We may not be able to control all the factors in the environments of work, business, and life, but understanding what we can control and what we can’t will help us provide the best experience for those around us.

The best companies know success is about the experience the customer has, takes away, and tells others about.

Google introduced the world to, and continues to operate, a more clean, streamlined, and…

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What Do You Expect For Yourself That You Don’t Provide To Others?

May 3, 2019By CiOIn General LeadershipNo Comment

Leadership Lesson: Too often, we seek out what we need from others — the best conditions and treatment — without thinking about whether or not we’re providing it to others ourselves, whether in advance or in return.

One of the strongest predictors of great development is what someone takes in from the environment around them. Positive experiences and results can build someone up, pushing them further into their own success…

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Do You Ever Become Tone-Deaf, Insensitive, Or Even Negligent To Your Constituency?

September 30, 2017By CiOIn CiO Briefs, General LeadershipNo Comment

Could you ever do something today for which you blasted – yes, “blasted” – someone else in the past?

Is that bold? Is it ignorant? Is it being tone deaf? Is it being oblivious? Doesn’t it demonstrate entitlement?

Secretary of Health and Human Services Tom Price is being blasted himself for flying on private jets using federal dollars while conducting federal business – a behavior similar to which he…

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What People Teach Us: John McCain – Respecting Those Who Don’t Share Your Ideology

July 22, 2017By CiOIn CiO BriefsNo Comment

In light of Senator John McCain’s medical prognosis of having brain cancer, which was confirmed during surgery to remove a blood clot which had formed behind his eyebrow, appreciation for the Senator’s political demeanor and overall character has poured out from all over the world of politics and beyond.

The support and admiration for the Senator – a former navy pilot, who was a prisoner of war…

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What People Teach Us: Nancy Pelosi, Part II – Where Do You Focus Your Competitive Drive?

June 23, 2017By CiOIn CiO BriefsNo Comment

It seems Nancy Pelosi will be competitive with anyone, including her own side.

The blog post “What People Teach Us: Nancy Pelosi, Part I” covers why she was in the spotlight recently with many people, including some in her own party, questioning her leadership. The basis for the swell of doubt was the loss the Democratic Party…

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7 “Presidential” Lessons: Trump Vs. the Mainstream Media

February 22, 2017By CiOIn CiO BriefsNo Comment

Weekly leadership and professional development lessons seem to be ripe for the taking in the era of the Trump Administration.

This past week, President Trump continued declaring his distrust of the media, hammering the mainstream outlets during his now-infamous first major press conference since assuming the Presidency.

During the presser, which he peppered with more unsubstantiated claims, Trump continued claiming how fake the media was, calling out…

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Can You Find The Middle Ground Between You and Your Opponent?

February 4, 2017By CiOIn General LeadershipNo Comment

Leadership Lesson: Merely talking at someone and repeating your own talking points repeatedly does nothing to move the overall message, relationship, and environment forward.

The 2016 U.S. Presidential Election has already gone down as one of the most contentious, divisive, and combative election cycles in United States history.

The term “trickle-down,” aside from being used for economic purposes, could also be used to describe how these antagonistic feelings cascaded from the Presidential campaign down…

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What People Teach Us: How Trump and Solo Lose (Even More) Face When Losing

August 15, 2016By CiOIn CiO BriefsNo Comment

Lessons in leadership, character and integrity are everywhere. Keep an eye out for them.

We can learn from the good and positive, as well as the bad and negative. We can learn from others’ examples in order to learn both what to do and what to avoid.

We need look no further than Donald Trump and Hope Solo to see…

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Regardless Of The Title Of Anyone You May Be Dealing With, Respect the Person

June 28, 2016By CiOIn General Leadership, To The BossesNo Comment

Leadership Lesson: One true measure of leadership is how you treat someone who can do nothing for you, ensuring their dignity, reputation, and pride remain left in tact after any interaction.

It’s obvious that throughout the workplace relationships exist, reflected in how we interact with one another.  The success of the organization is based on how smoothly those interactions function.

One of the general components of how relationships function in the workplace…

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When Someone Has Betrayed Trust, How Deserved Is Restorative Justice?

November 11, 2015By CiOIn In The MiddleNo Comment

On Election Day in 2015, Bridgeport, CT reelected it’s disgraced former Mayor, whom had gone to jail for seven years for accepting hundreds of thousands of dollars from those doing business with the City, to the Mayor’s Office.  Five years after leaving federal prison, he beat the incumbent Democratic Mayor in the primary to then go on and beat a fellow Democrat, who finished third in the…

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