The Serenity In Customer Service: Understand What You Can Control & What You Can’t
Leadership Lesson: We may not be able to control all the factors in the environments of work, business, and life, but understanding what we can control and what we can’t will help us provide the best experience for those around us.
The best companies know success is about the experience the customer has, takes away, and tells others about.
Google introduced the world to, and continues to operate, a more clean, streamlined, and powerful search engine (among its other businesses).
Amazon is truly the epitome of one-stop shopping, streamlining the buying process by providing access to a seemingly infinite number of products, easy delivery and return policies, and an expanded portfolio of companies and services, each making customer access their top priority.
Apple, aside from it’s line of technology products,…