Leadership Lesson: Thinking about what you want your legacy to be — and what it might actually be as of today — helps you shape your leadership to work toward leaving your desired mark.
“History will remember your/their name…”
In the current political climate, tempers run high, patience runs low, and…
First of all, to clarify, the title of this post isn’t tied to United Airlines incident directly but stems from coverage of the incident, so let’s just get that out of the way.
As for the quote in the title, in general, I wouldn’t generalize the…
How do (should) you balance the respect and responsibility for your staff with your respect and responsibility to your customers?
It should definitely go more smoothly than this.
United Airlines CEO Oscar Munoz was responding to an incident in which a customer of his airline was brutally dragged off of a flight after the…
Wrong. We make our own story. We can't get lost in this "You're not representing us, so we don't exist..." mindset. That's like asking for permission to exist. Instead, we work hard, bring our cultures into our work and prove them wrong. We still h…lnkd.in/evp_RTUw
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