Tag: Management

What He Taught Me: “Neutron” Jack And The Sense Of Urgency For Action

Leadership Lesson: Keep in mind all that you can learn from a leader — his or her various attributes, approaches, and attitudes — even if you don’t agree with certain aspects of their leadership and/or management. Case in point: Jack Welch and the need for urgency.

Jack Welch, a legend of the business world and former CEO of General Electric, passed away last week at the age of 84.

It was under Welch’s tenure from 1981 to 2001 that GE, a company rooted in the work of Thomas Edison, expanded beyond its traditional businesses of appliances and lighting, growing into the global conglomerate it was known to be at the height of its dominance.

Both the company’s reach and reign in…


How Far Will Any Feeling Get You Without A Plan, System, Or Process To Set It Into Motion?

Leadership Lesson: Because we do our best work when we have balance, we always need to be aware of all sides of a approach, both the emotional side that gives us rise and pushes us forward, and the pragmatic side that keeps us level or brings us back down to earth when necessary.

A few months ago, I posted this image on Instagram:

Coach It Out on Instagram

The picture was a repost and not my creation, but once I came across it,…


The Leader’s Responsibility: Don’t Lose Sight Of Those Who Depend On Your Leadership

Leadership Lesson: It’s important to keep track of what others need, following up accordingly to make sure they are getting the ongoing tools, support, and trust they need to make progress, improve performance, and overcome challenges.

How do you keep your ear to the ground as a leader?

As you make your way through your environments, how do you ensure that you remember the things that are pertinent and important, whether they are of a positive, neutral, or negative nature, not losing sight of their relevance.

How do you make sure you’re not taking your eye off the ball?

First, think about it as it applies to you.

It’s important to remember the thoughts, ideas, and drive you had for yourself in your path to…


What They Teach Us: Simon Sinek’s Attempt At Weighing Leadership vs. Management

Leadership Lesson: Leadership and Management are different, yet equally vital and necessary. Understand them both. Respect them both.

Recently, while on LinkedIn, scrolling through the various groups and people in my feed of connections and groups I follow, I came across a post from the Start With Why – Simon Sinek LinkedIn page. It was a video clip in which Simon Sinek, the popular motivational speaker, marketing consultant, and worldwide lecturer, broke down the difference between leadership and management — or at least his own take on the distinction between the two disciplines.

Sinek, who is a bestselling author of various books on leadership, having sold millions of copies of each, has a strong following of “Sinek’s” and is always — ALWAYS — asking…


Your Leadership Wake: How Do You Speak to Others?

Leadership Lesson: How a leader speaks to others sets the tone for the environment and creates a ripple effect in how those around them speak to each other.

This previous post had broken down the power and influence of leadership impact and introduced this series of posts covering where the wake from a leader’s actions can be observed and felt.

It outlined how a leader — or anyone, for that matter — can create and leave behind a positive, exhausting, or neutral experience for those around them, based on how they approach different areas such as collaboration, communication, and expression.

It asked us to consider what a leader leaves in their wake.

This post is one of many in the series…


How Do You Cover The Journalistic Side Of Leadership?

Mission, Vision, Strategy. These are all drivers of action which get stakeholders inspired about what needs to be set into play to achieve the goals of an organization. These pieces of the foundation help drive the day-to-day operations toward goal fulfillment and should become engrained in the group’s story.

The effectiveness of a group or organization can sputter if the core of its communication, both internally and externally, falls apart or is unclear. Without a solid understanding of what a group does or is trying to accomplish, it becomes harder for stakeholders and supporters to get behind a mission, vision, and strategy.

That communication needs to be there. It needs to be conveyed. It needs to be articulated.

The story needs to be told.


What Good Is Someone’s World Of Lessons If They Can’t Come Off The Page?

Leadership Lesson: To ensure integrity in a lesson, those sharing the lesson should be closely watched to ensure they are living and operating within the parameters and standards they teach to and set for others.

Learning is important. That much is obvious, right? It’s at the core of what developing, creating, and growing in your life, workplace, and career is.

Some people will stop learning by choice. They’ve had their fair share of as much as they can — and would like to — take.

Others see the merit in evolving, changing, and recycling the knowledge, as it’s refined and further developed throughout their life or career back into their environment as a means of strengthening everything around them.

Refining what you learn and putting it out into the environment…


Leadership Hypocrisy: Do You Ask People To Do What You Won’t?

Are you a hypocrite?

Yes, that’s a real question that seeks an honest and self-reflective response. Whether it’s in your work or personal life, do you ask others to do things you won’t? Or, conversely, do ask others not to do something you do?

Oftentimes, we look at situations that we’re involved in, whether in life or at work, with the ultimate hope that they’ll benefit us — and rightly so. This isn’t to say it’s for selfish reasons but instead so that we are able to do our best in whatever environment we are working.

But, do we hold certain standards which yield better results for ourselves while undermining others by not holding the same standard for them – whether we are the ones impacting…


Leaders & Followers – How Do You Treat The Workplace Script?

Leadership Lesson: It’s vital to understand the culture and environment you’re coming into but even more important to maintain your objective, critical lens through which to objectively analyze it.

In coming into any endeavor or environment, it goes without saying that the more information one has, the quicker he or she can get up to speed so they feel comfortable making their own autonomous contributions.

To work toward common success, it’s important to provide methods and a foundation of knowledge to help those individuals acclimate to the environment as smoothly as possible. The more they know as they start off, the better they can do as they progress.

Everyone needs to be provided with the right tools to get started. They need to come into a baseline…


What Percentage Of Your Organization and Work Do You Own And Stand By?

Leadership Lesson: Anyone with any semblance of leadership development or aspirations needs to realize and determine how much of their environment falls in their hands and their ownership.

That question isn’t meant to be answered in terms of legal ownership or number of shares owned. The question means to ask specifically, How much of the outcomes of your organization, team, group, or mission are you invested in?

And, again, “investment” isn’t meant in financial terms, but instead indicates commitment.

The results borne out of the work of your organization or group — how much of that are you committed to? How much are you committed to the quality level of the work, whether it’s a service or product?

Donald Trump recently…


Time to Reassess: What Would You Change In Your Organization?

Help Wanted! 

Travis Kalanick and Uber have had a hell of a year, both inside and outside of his role of CEO of the company. But now that the founder is out as CEO, it’s time for the company to move onward and upward. 

There was just too much negative press in its recent history for the company to continue on with Kalanick at the helm. From alleged mistreatment of its drivers to allegations of a work environment hiding sexual harassment of women to Kalanick’s own drunken diatribe as a customer/passenger toward an Uber driver to executives leaving in droves as all the…


As A Leader, What Foundational Tools Do You Provide For Others?

Leadership Lesson: In order for leaders to expect the best, they should provide that best, and that means understanding that people need the right tools to do the best work.

Although a main attribute of leadership is extracting the skill out of those being led, nothing can truly happen as effectively as possible if the right tools are not in place to harness the abilities and skills of said “followers.”

A leader can have the best intentions for those they lead to deliver and succeed, and those being led might have an equal amount of desire to contribute and succeed in their responsibilities, but intentions cannot amount to anything without setting the right environment and providing the right tools.

Specifically, when it comes to processes,…


Trump (& Sessions) vs. Comey: Does A Mission End With The Absence Of A Leader?

(Before you read this post: This post is not responsible for the constant shifting, clashing versions, and various iterations of the same story by the administration. There’s just no way to keep up.)

This week, President Trump abruptly fired Federal Bureau of Investigation Director James Comey while the bureau was in the middle of an investigation into whether there was collusion between Trump’s campaign staff and Russia leading up to the 2016 presidential election.

In his official letter to Comey making the firing effective, Trump stated that in doing so he was working off of the recommendations of both the Attorney General and the Deputy Attorney General, which suggested new leadership was needed at the…


United Airlines, Lesson II: “…This Is When You Need A Slick PR Person Who Lies For A LIving”

First of all, to clarify, the title of this post isn’t tied to United Airlines incident directly but stems from coverage of the incident, so let’s just get that out of the way.

As for the quote in the title, in general, I wouldn’t generalize the Public Relations profession as one which lies for a living. At all.

Do some in the field lie? Most likely. But that’s like any other field or industry — you’re going to have those few bad apples of poor taste. But I would not put PR people in that category of professionals whose main responsibility is to lie. Instead, in most cases, they need to convey information to the public while, in other…


United Airlines, Lesson I: Balancing Appreciation Of Employees With Responsibility to Customers

How do (should) you balance the respect and responsibility for your staff with your respect and responsibility to your customers?

It should definitely go more smoothly than this.

United Airlines CEO Oscar Munoz was responding to an incident in which a customer of his airline was brutally dragged off of a flight after the airline had randomly selected the passenger to deplane to make room for United employees who needed the seats. As one of a few of the selected customers, the man refused and an altercation ensued with various videos from different passengers perspectives capturing separate parts of the disruption and subsequently making the viral rounds on social media.

It’s always important to praise employees during the commission of their duties…


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