Tag: Communication

What People Teach Us: Bernie Sanders — Making The Case To Detractors

Politics aside, what can we learn from each other?

In this particular example, how do you try and convince someone of your position?

Do you do it in an abrasive manner — yelling, ridiculing, and denouncing the thoughts of that person you’re trying to convince — or do you take the time to calmly ask them what they need, to find out what their perception…


Leadership: What Someone CAN Do Versus What They WANT To Do

Leadership is powerful. It is gripping. It is influential. It is impactful.

But it can’t be any of those things unless it is harnessed and refined.

And leadership is not only about refining the best in oneself, but seeking out, and tapping into, the best in others.

Most often, an organization might overlook the leadership potential in its members because it doesn’t seem as if some have the…


So, You Want To Be An Effective Leader. How Are Your Conversational Skills?

Contrary to traditional — and misguided — belief, leading is not merely about coming into an environment, picking up the torch and pushing forward.

It is not merely serving as a talking head for all that has been built and laid out before one’s own tenure.

It is not merely continuing what was laid out before one’s arrival, but also building upon and improving it,…


Trump Is A Great Teacher: How Does Your Authenticity Measure Up?

OK. Maybe not a teacher, as teachers usually teach lessons that we need and should learn. But he does teach us…to be aware. He doesn’t do it through the example he sets of his own self-awareness but by the ability of awareness that he lacks.

By watching him we learn that AWARENESS IS EVERYTHING.

Related Post: Emotional Intelligence – Breaking…


Emotional Intelligence: This Is What It’s Like To Break The 4th Wall

The world as we know it is seemingly deteriorating, falling apart as the divisions between the groups of our fellow men, women and children continue to grow.

Or at least that’s the way it feels.

The world is made up of myriad beliefs, whether based in religion, politics, race or other demographics, which are in some cases viewed as uncompromising by their opposing sides…


What People Teach Us: Bill Clinton — What’s Going On Behind The Curtain?

What can seemingly be more powerful than someone’s actions?

Perception.

With actions, the detail and results are known and, most often, witnessed.

With perception, the imagination of each person curious enough to think about an issue can roam wild and come up with its own interpretation of events. There is no limit to the imagination so, therefore, there’s no limit, really, to how a situation can be perceived from the outside.

“…the perception of…


In Her Return To Her Show, Kelly Ripa’s [Whatever That Was] Was Great!

What a way to come back!  I had seen somewhere on TV that Kelly Ripa, being blind-sided by an announcement that Michael Strahan, her full-time co-host of three-and-a-half years, was leaving in the fall to pursue a full-time stint on Good Morning America, was a no-show a day after the announcement.

Apparently she had not been told ahead of time of Strahan’s future departure and was shocked at the news….


When It Comes To How Success Is Achieved, Is Everyone On The Same Page?

What does success mean to you? Is it your success? Success of the mission? Success of the team? Success of others?

The impact on all of these groups should be considered as you proceed in carrying out your particular idea of success. More specifically, as it pertains to these constituents, each member should make sure that any actions taken to work toward what they believe is…


During the Up’s and Down’s In Your Environment, Keep Your Fire, Not Just Your Cool

Sometimes, you just have to let it out, expressing what’s on your mind. The good, the bad, and the ugly.

Common practice is to err on the side of caution, which is fine, but many do it to the point of paralysis. This inhibition stems from a misconception that a leader always has to be composed and can’t show the normal…


To Be As Effective As Possible, Consider That Everyone’s a Customer

Everyone loves great customer service. Great experiences of customer service are few and far between, and almost unbelievable. It might get to a point where it seems so good to be true that it almost feels as if someone is playing a cruel joke on us.

It’s so rare, but it’s also something that we wish we would encounter more often, and that…


As A Leader, Make Sure You’re Providing Reassurance In Your Strategy

As the field and discipline of leadership has evolved, students of its tenets have come to understand that leadership is less about the leader herself and more about what she provides for others. Understanding. Support. Education. These are but a few of the various pillars upon which leadership is built.

Another key practice a leader needs to include in her toolbox is reassurance.  The role that reassurance plays…


Do You Feel “Worthy Enough” To Accept The Help Of Others?

Why is it we don’t like looking like losers?

Sometimes that’s how we feel, how we’ve labeled or perceived ourselves–as if we are weak, pitiful, and vulnerable losers–because we feel like we need help with something. We feel that if we show that vulnerability, we’ll be judged, criticized, or, even worse, ostracized.  Some might avoid the conversations as they might see the state of needing help…


In Trump’s Tangled Mess, There Is No Apology Needed.

There should be no apology sought of Trump for what he has said about Muslims, among other indiscretions he’s been guilty of during his Presidential nomination campaign.

This does not mean what he said is right or not reprehensible.

Let’s explain.

Society needs to be cognizant about how often it seeks, and pushes, for apologies.

“Spending too much time seeking that apology stifles one’s energy for one’s own cause, even if it…


How Do You Break Down Advice To Determine How It Applies To You?

Working in leadership and talent development, one can hear musings go back and forth as to the credibility or reliability of pieces of advice.

Follow Your Passion. Just Be Yourself. Failure Is Not An Option. The Customer is Always Right. Helping Others is Reward.

Pieces of advice might be well-intentioned and based in assistance, but the advice has to and should be vetted by the recipient.

Granted, yes, it is advice–something…


You Want To Get Their Best Results, But Do You Truly Understand Their Drivers?

Make sure to consider the drivers, the motivation, and the values of your team.  Keep in mind that because your team might be successful in its endeavors, it does not mean that the aforementioned factors are reconciled between your individual team members and the mission of your organization.

For example, because a project is fulfilled does not mean that all your team members were completely invested in the project…


Share CiO
Hide Buttons