Tag: Business

What He Taught Me: “Neutron” Jack And The Sense Of Urgency For Action

Leadership Lesson: Keep in mind all that you can learn from a leader — his or her various attributes, approaches, and attitudes — even if you don’t agree with certain aspects of their leadership and/or management. Case in point: Jack Welch and the need for urgency.

Jack Welch, a legend of the business world and former CEO of…


How Does Your Role As The Leader Make The Case For Your Organization or Mission?

Leadership Lesson: Beyond being in the position to gets things done, we also serve as a representative of our organization, where we are the face and ambassador of our group’s quality, ability, and reputation.

How do others outside of your organization view you? Not your leadership, not your organization, not your workforce. YOU.

Leadership, for the most part, takes into consideration what happens within an…


What Good Is Someone’s World Of Lessons If They Can’t Come Off The Page?

Leadership Lesson: To ensure integrity in a lesson, those sharing the lesson should be closely watched to ensure they are living and operating within the parameters and standards they teach to and set for others.

Learning is important. That much is obvious, right? It’s at the core of what developing, creating, and growing in your life, workplace, and career is.

Some people will stop learning by choice. They’ve…


United Airlines, Lesson II: “…This Is When You Need A Slick PR Person Who Lies For A LIving”

First of all, to clarify, the title of this post isn’t tied to United Airlines incident directly but stems from coverage of the incident, so let’s just get that out of the way.

As for the quote in the title, in general, I wouldn’t generalize the Public Relations profession as one…


United Airlines, Lesson I: Balancing Appreciation Of Employees With Responsibility to Customers

How do (should) you balance the respect and responsibility for your staff with your respect and responsibility to your customers?

It should definitely go more smoothly than this.

United Airlines CEO Oscar Munoz was responding to an incident in which a customer of his airline was brutally dragged off of a flight after the airline had randomly selected the passenger…


Do You Believe Business Can Step In To Make Government More Effective?

Can business step in to make government more effective?

From the outside, these two institutions may look very different, but at their core, there is so much they have in common. How far apart are these worlds, really?

Because business has suffered some well-known, controversial, and ethical wounds and maintained some long-lasting scars in its own world, it’s easy to…


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