First of all, to clarify, the title of this post isn’t tied to United Airlines incident directly but stems from coverage of the incident, so let’s just get that out of the way.
As for the quote in the title, in general, I wouldn’t generalize the Public Relations profession as one which lies for a living. At all.
How do (should) you balance the respect and responsibility for your staff with your respect and responsibility to your customers?
It should definitely go more smoothly than this.
United Airlines CEO Oscar Munoz was responding to an incident in which a customer of his airline was brutally dragged off of a flight after the airline had randomly selected the passenger to deplane to make room for United…
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@MarkCCrowley Also shows...how honest they will be that they've had problems, their attention to detail, their humility (or lack thereof), what they consider a problem, whether they can take fault for any part of it, and what they took away from the experience. I love using that question.
I'm wondering how the recent graduates are doing. Well, I hope. I hope they're realizing how much they can contribute to the world around them. #college #graduation #leadership #coaching #commencement #career #workplace #jobs twitter.com/CoachItOut/sta…
The #CT house was great today at The Big E. Very unpredictable. In every other house, you knew what to expect. The CT house is always different every year. A wide variety of everything and so much to show...unpredictable...Just like our state. #CT #AllTh…lnkd.in/ezccF-e