Tag: Business

What Good Is Someone’s World Of Lessons If They Can’t Come Off The Page?

Learning is important. That much is obvious, right? It’s at the core of what developing, creating, and growing in your life, workplace, and career is.

Some people will stop learning by choice. They’ve had their fair share of as much as they can — and would like to — take.

Others see the merit in evolving, changing, and recycling the knowledge, as it’s refined and further developed throughout their life or career, back into their environment as a means of…


United Airlines, Lesson II: “…This Is When You Need A Slick PR Person Who Lies For A LIving”

First of all, to clarify, the title of this post isn’t tied to United Airlines incident directly but stems from coverage of the incident, so let’s just get that out of the way.

As for the quote in the title, in general, I wouldn’t generalize the Public Relations profession as one which lies for a living. At all.

Do some in the field lie? Most likely. But that’s like any other field or…


United Airlines, Lesson I: Balancing Appreciation Of Employees With Responsibility to Customers

How do (should) you balance the respect and responsibility for your staff with your respect and responsibility to your customers?

It should definitely go more smoothly than this.

United Airlines CEO Oscar Munoz was responding to an incident in which a customer of his airline was brutally dragged off of a flight after the airline had randomly selected the passenger to deplane to make room for United employees who needed the seats. As one…


Do You Believe Business Can Step In To Make Government More Effective?

Can business step in to make government more effective?

From the outside, these two institutions may look very different, but at their core, there is so much they have in common. How far apart are these worlds, really?

Because business has suffered some well-known, controversial, and ethical wounds and maintained some long-lasting scars in its own world, it’s easy to imagine – and expect – the backlash when representatives of the business world enter the…


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