Tag: Business

How Does Your Role As The Leader Make The Case For Your Organization or Mission?

How do others outside of your organization view you? Not your leadership, not your organization, not your workforce. YOU.

Leadership, for the most part, takes into consideration what happens within an organization – how the organization and its mission are driven, influenced, and shaped by its leader.

The organization already should have its ongoing reputation established, staking its claim in its industry.

The workforce should be known for its commitment to quality…


What Good Is Someone’s World Of Lessons If They Can’t Come Off The Page?

Learning is important. That much is obvious, right? It’s at the core of what developing, creating, and growing in your life, workplace, and career is.

Some people will stop learning by choice. They’ve had their fair share of as much as they can — and would like to — take.

Others see the merit in evolving, changing, and recycling the knowledge, as it’s refined and further developed throughout their…


United Airlines, Lesson II: “…This Is When You Need A Slick PR Person Who Lies For A LIving”

First of all, to clarify, the title of this post isn’t tied to United Airlines incident directly but stems from coverage of the incident, so let’s just get that out of the way.

As for the quote in the title, in general, I wouldn’t generalize the Public Relations profession as one which lies for a living. At all.

Do…


United Airlines, Lesson I: Balancing Appreciation Of Employees With Responsibility to Customers

How do (should) you balance the respect and responsibility for your staff with your respect and responsibility to your customers?

It should definitely go more smoothly than this.

United Airlines CEO Oscar Munoz was responding to an incident in which a customer of his airline was brutally dragged off of a flight after the airline had randomly selected the passenger to deplane to make room for United…


Do You Believe Business Can Step In To Make Government More Effective?

Can business step in to make government more effective?

From the outside, these two institutions may look very different, but at their core, there is so much they have in common. How far apart are these worlds, really?

Because business has suffered some well-known, controversial, and ethical wounds and maintained some long-lasting scars in its own world, it’s easy to imagine – and expect – the…


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